Darius Echols

Experience member service specialist, Leader role experience
  • Columbus, Ohio
  • November 8, 2018
Category
E-mail
Dariusechols16@gmail.com
Phone Number
6143574951

Experience

Member Service Specialist @ Lifetime Fitness
Apr 2018 — Current
Greet and service members in a friendly and professional manner
Attentively and promptly respond to member needs
Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
Enter sales transactions for members, including program, service and product payments
Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
Member Service Team Member @ Planet Fitness
Aug 2017 — Feb 2018
Greet members and guest with exceptional customer service.
Respond to member questions and concerns in a professional manner.
Facilitate needed updates to a members account.
Answer phones in a friendly manner and assist callers with any inquires.
Assist in maintaining the cleanliness and maintenance of the gym.

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