Sophia Tiratto

Organized and Experienced Administrative Associate
  • Columbus, OH
  • July 7, 2019

Relevant Experience

Analyst | Tailored Management – Nationwide Internal Sales and Service | June 2019 – Present

  • Answer life insurance calls from Nationwide customers, agents, and associates to troubleshoot problems
  • Coordinate with Team Leads and Managers to improve performance and customer service experience
  • Gather information

Law Clerk | Independent Contractor for Stepter Law | May 2019 – Present

  • Place calls to potential clients to gather preliminary information regarding claims
  • Conduct interviews with potential and current clients
  • Gather and organize information pertaining to cases

Undergraduate Intern | Ohio Public Defender – Wrongful Conviction Project | August 2018 – May 2019

  • Responded to written correspondence with the Wrongful Conviction Project (WCP)
  • Read through and scanned new client information to determine eligibility for representation from the WCP
  • Operated the Ohio Public Defender’s online software to organize all correspondence and client files
  • Opened and closed files for WCP clients

Research Assistant | The Ohio State University | January 2018 – May 2019

  • Sourced and coded information into a spreadsheet for efficient reference
  • Transcribed interviews for further research and coding

Office Assistant | The Ohio State University – Residence Life | August 2017 – May 2018

  • Communicated with residents, staff, law enforcement, and others to ensure safety and satisfaction of residents
  • Managed front desk operations to ensure organization and efficiency
  • Maintained confidentiality of all 400+ residents as necessary

 Additional Experience

Front Desk Associate | Barre 3 | Columbus, OH | October 2018 - Present

  • Handle front desk operations, including corresponding with clients over email and phone
  • Operate the online software specific to Barre3
  • Take care of young children of clients while clients are in class

President | Ohio State’s Chapter of Model Arab League | August 2018 – May 2019

  • Organized club events and educational material for members
  • Recruited new members and communicated with a variety of people, both in the club and not
  • Helped other members in their research and preparations for our annual conference
  • Participated in active debate, research, and policy discussion at our annual conference
Category
E-mail
sophiatiratto@gmail.com
Phone Number
6157881872

Education

Bachelor of Arts @ The Ohio State University
Aug 2016 — May 2019
Major in Sociology
Minor in Human Rights
Minor in Society and Environmental Issues
Suma Cum Laude

Experience

Law Clerk - Independent Contractor @ Stepter Law
Jun 2019 — Current
Place calls to potential clients to gather preliminary information regarding claims;
Conduct interviews with potential and current clients;
Gather and organize information pertaining to cases
Analyst for Nationwide Insurance Internal Sales and Service @ Tailored Management
Jun 2019 — Current
Answer life insurance calls from Nationwide customers, agents, and associates to troubleshoot problems;
Coordinate with Team Leads and Managers to improve performance and customer service experience;
Gather information
Undergraduate Intern - Wrongful Conviction Project @ The Office of the Ohio Public Defender
Aug 2018 — May 2019
Responded to written correspondence with the Wrongful Conviction Project (WCP);
Read through and scanned new client information to determine eligibility for representation from the WCP;
Operated the Ohio Public Defender’s online software to organize all correspondence and client files;
Opened and closed files for WCP clients
Research Assistant @ The Ohio State University
Jan 2018 — May 2019
Sourced and coded information into a spreadsheet for efficient reference;
Transcribed interviews for further research and coding
Office Assistant @ The Ohio State University
Aug 2017 — May 2018
Communicated with residents, staff, law enforcement, and others to ensure safety and satisfaction of residents;
Managed front desk operations to ensure organization and efficiency;
Maintained confidentiality of all 400+ residents as necessary

Contact Candidate

Contact

Author: