Sheniah Lanier

Experienced Administrative Assistant with B.A. in English (Summa Cum Laude)
Experienced Administrative Assistant with B.A. in English (Summa Cum Laude)
  • Tiffin, OH
  • September 12, 2019
A creative and driven recent college graduate with a Bachelor of Arts (B.A.) in English with more than three years of experience working within the professional office environment. Exceptional verbal and written communication skills, critical and strategic thinking techniques, with the ability to prioritize assignments to handle tight deadlines and heavy workloads. Excellent interpersonal skills and aptitude to professionally represent with courtesy, tact, confidentially, and diplomacy.
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B.A. (English) @ Tiffin University
Jan 2016 — May 2019
• Cumulative GPA: 4.0
• Recipient of Excellence in Field Award
• Member of Sigma Tau Delta Intl. Honor Society and National Society for Leadership and Success
• Published in Tiffin University’s student newspaper, The Tystenac


Administrative Assistant @ Tiffin University, Office of Financial Aid
Jan 2016 — May 2019
• Facilitated special projects to ensure the timely and accurate resolution of student accounts
• Supported management and other personnel with general office and administrative needs
• Managed calendars and created PowerPoint presentations, Word documents, and Excel spreadsheets
• Answered phone calls and directed calls to appropriate parties
• Greeted visitors and clients to ensure proper direction was given
• Retrieved and audited Free Application for Federal Student Aid (FAFSA)
• Printed reports for federal verification process
• Opened, sorted, and distributed incoming correspondence, including fax and email

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