Service Desk Representative

Insight Enterprises, Inc.
Published
January 14, 2021
Location
Columbus, OH
Category
Job Type

Description

Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets, chats, etc. following client or internal tracking protocols. Effectively manage issues through multiple forms of inbound requests including in person, queue calls (phone), e-mails, Chat, web forms, or client tracking/ticketing databases. From IT strategy and design to implementation and management,...

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