Restaurant GM

Hospitality Staffing Solutions, Inc.
Published
January 30, 2021
Location
Delaware, OH
Job Type

Description

Hospitality Staffing Solutions is recognized as the hospitality staffing industry leader. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business, including four and five-diamond properties nationwide. We help people succeed by finding them positions within the hospitality industry.

JOB FUNCTION
Position Summary
If you are a high energy, outgoing person who is passionate about leading and building a team and is looking to join a Company that is committed to creating a great place to work, this job is for you! As a Quick Service Restaurant General Manager you will be entrusted to guide your team members in delivering an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the Company values, making EG America the clear choice for our guest's dining needs. QSR General Managers are responsible for the overall operation of a branded restaurant for EG America, overseeing a team of Associates and Leaders in their work to serve our guests.
Responsibilities:
  • Ensure that your team greets all guests in a friendly manner to make them feel welcomed and appreciated, encouraging Guest Loyalty.
  • Demonstrate leadership attributes to include: building and maintaining trust with the store team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.
  • Build and develop a strong team by: training, scheduling, coaching, offering timely feedback on performance and lead by example.
  • Lead a team of store associates in a fair, consistent, impartial and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures.
  • Achieve operational excellence, develop performance goals aligned with the Company's Operational objectives, hit financial goals (Sales/expenses to budget, net profit) and strive for year over year improvement.
  • Manage food operation to ensure quality and safety of all items sold.
  • Manage the overall appearance and cleanliness of the store (inside and out) ensuring that all food prep areas are clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company's standard.
  • Oversee quality control, merchandising, safety programs and other guidelines in place for successful food service operation.
  • Perform other duties as assigned at the discretion of the District Manager.
  • Must be able to perform the essential functions of this position with or without reasonable accommodations.
  • Working Relationships:
    Restaurant team members, Assistant Manager, District Manager, and various Corporate personnel and vendors
    JOB REQUIREMENTS & QUALIFICATIONS
    Minimum Education:
    N/A
    Preferred Education:
    High School or GED
    Minimum Experience:
    1 year leadership or supervisory capacity I restaurant environment, leading a team
    Preferred Experience:
    1-3 years restaurant experience
    Preferred Licenses/
    Certifications and Skills:
    ServSafe /Food Safety certification a plus but not mandatory, Valid Driver's license
    Soft Skills:
  • Comfortable talking and interacting with guests and team members
  • High energy
  • Ability to move from one activity to another quickly
  • Team oriented; willing to give extra effort to help others
  • Computer skills are helpful
  • Scheduling:
    This position is a part time and full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the location. Weekend & Holiday hours are required.
    Hours & Conditions:
    48 hour work week
    Travel:
    5% - will be required to deliver deposits to the bank.
    Physical Requirements:
    Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
    Other:
    Specialized attire required in food establishments
    HSS is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
    HSS is the largest staffing agency focused on hospitality staffing. We work every day to match people looking for work with: Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more. If you're looking for work in the hospitality industry apply/search for our openings at: jobs2.smartsearchonline.com/hssstaffing/jobs/ .
    Only registered members can apply for jobs.

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