Intake Coordinator- Home Health | Full Time w/ Benefits

Interim HealthCare
September 11, 2019
Columbus, OH
Job Type


Do you have previous experience in admissions or intake role? Do you thrive in a fast-paced office environment? Interim HealthCare of Columbus has a full-time Intake Coordinator position available immediately! Come join our growing team and make a difference!
This position is responsible for:

  • Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
  • Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
  • Communicates with patient/client and family regarding arrangements for the initiation of care/services.
  • Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
  • Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
  • Where permitted by law, receives verbal orders from physicians to initiate care/services.
  • Collects and enters customer information into the management information system.


Job Requirements

Minimum Education & Experience Requirements:

  • Associate Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination of education and experience.
  • Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology including previous intake experience of at least one year.

Knowledge, Skills & Abilities Required:

  • Ability to develop strong working relationships, possess team organization and community resources coordination skills.
  • Sound clinical knowledge base.
  • Strong customer service skills including proactive identification and resolution of customer issues using sound judgment and decision-making skills within parameters established by Manager.
  • Strong prioritization and time management skills. Must be detail oriented.
  • Ability to work with minimal supervision and utilize clear, concise and positive communication skills.
  • Ability to manage and initiate change to better achieve strategic objectives.
  • Demonstrated ability to work under pressure with multiple tasks, changing priorities and short deadlines.
  • Computer proficiency to include current company software.
  • Applicable federal and state health requirements to provide client services as appropriate.

Job Benefits

  • Locally Owned and Operated
  • Free Education Courses
  • Competitive Salary and Benefits
  • Paid Time Off
  • 401K
  • Health Coverage
  • Dental Coverage
  • Paid Holidays

Company Overview

Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.
If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.
Interim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ©2018 Interim HealthCare Inc.

Other Info

  • Job City: Columbus
  • Job State: OH
  • Employee Type: Full Time
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