Customer Experience Manager

Outset Medical
Published
February 22, 2021
Location
Columbus, OH
Category
Job Type

Description

You will be working closely with Field Service Engineering, Clinical Field Specialists, Sales, Engineering, Finance and Logistics. Outset has a goal of resolving 50% of all technical calls remotely by year end, and you will be tasked with driving the group to meet this goal through out 2021 and beyond. Handle incoming customer calls, emails and chat sessions in a clear, professional manner....

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